Terms and Conditions
Parties. The Parties to this Agreement are Customer listed above on the credit card payment tab. Incognito Global Travel L.L.C., a limited liability corporation whose address is 1527 Brookside Drive, Houghton, MI. Incognito Global Travel includes its officers, employees, agents, parent, affiliates, subsidiaries, representatives and insurers, collectively referred to as “Incognito Global Travel L.L.C.”.
Services. Customer has retained Incognito Global Travel L.L.C. to make travel arrangements on Customer’s behalf. As such, Incognito Global Travel L.L.C. acts solely as an agent for the airlines, hotels, transport companies, including but not limited to: bus, rail, and other ground or air operators, cruise lines, car rental agencies, tour operators providing any accommodations, transportation, excursions, or other services and service providers including insurance protection, collectively referred to as “Travel Suppliers”, and Incognito Global Travel L.L.C. is not an agent of the Customer. Notwithstanding that Incognito Global Travel L.L.C. may receive commissions or other benefits from a Travel Supplier, Customer understands and agrees that Travel Suppliers are independent providers and do not act on behalf of Incognito Global Travel L.L.C., are not servants, agents or employees of Incognito Global Travel L.L.C., and are not in a joint venture or an affiliate of Incognito Global Travel L.L.C.
Fees and Customer Duty to Provide Information.
Customer agrees to pay Incognito Global Travel L.L.C a Planning Fee of**$50 per person for Simple Request, or $250 per person for Complete Package, or starting $500 per person for Custom Created**. The Planning Fee paid to Incognito Global Travel L.L.C. by Customer is exclusively for the purpose of relying on Incognito Global Travel L.L.C.’s experience and expertise to assist Customer in developing a travel itinerary known as the “Travel Event” subject to Customer’s approval. The Planning Fee does not include any costs, charges or fees for Travel Suppliers who are identified in the Travel Event. Incognito Global Travel L.L.C. will bill Customer separately for Travel Suppliers, and the Travel Event shall not be secured until Customer makes payment.
In the event that Customer fails to provide accurate information regarding travel documents or makes changes to the Travel Event after approval of same, Customer agrees it will be charged additional Planning Fee(s) for those correctionsor changes at the rate of $100 per change/correction. Travel Suppliers may also have an additional change fee of their own. The additional Fee is in addition to any other changes in cost to the Travel Suppliers as a result of Customer’s request.
Customer agrees that it is solely responsible for providing accurate information for the Travel Event. This includes but is not limited to: names, passport numbers, dates of travel, departure and arrival location, and any other any other information requested by Incognito Global Travel L.L.C. Any inaccurate Customer provides or a failure to provide information, and the consequences from doing are the sole responsibility of Customer and not the obligation or liability Incognito Global Travel L.L.C. Further, Customer agrees that any changes to the Travel Event that are required as a result of Customer’s providing inaccurate information to Incognito Global Travel L.L.C. that result in additional fees, penalties or cancellation of any part or all of the Travel Event by any Travel Suppliers are the sole responsibility of Customer. Customer expresses releases Incognito Global Travel L.L.C from any such liability.
Fees paid by Customer for planning and booking the Travel Event and for the Travel Suppliers are not an obligation of Incognito Global Travel L.L.C. to guarantee the quality or timing of the Travel Event including delays or cancellation of such Travel Event in whole or part.
Customer has or will receive a summary of charges for the Travel Event and agrees the obligation of Incognito Global Travel L.L.C. is limited to remitting such charges to the Travel Suppliers identified in the itinerary or to a third party that shall make such remittance. Upon remittance of fees to the Travel Suppliers in accordance with the itinerary and persons listed in the Travel Event, Customer agrees that Incognito Global Travel L.L.C. has met all of its obligations under this Agreement. As a precondition to this obligation, Customer agrees to make payment to Incognito Global Travel L.L.C. on or before the stated deadline dates for payment.
Cancellations & Changes: In the event of a****complete trip cancellation**, Customer AGREES to pay a cancellation fee of$100 per person**.
- Waiver of Liability/Indemnification: Customer hereby agrees that he/she is voluntarily participating in the travel services that Incognito Global Travel L.L.C. has reserved on behalf of Customer. Customer and those that are listed as travelers in the Travel Event assume the risk of all inherent dangers, whether known or unknown, in any way connected with the travel services and Travel Event, including those provided by Travel Suppliers. Customer waives any and all specific notice of such conditions or any obligation to be warned of the same.
Customer agrees that Incognito Global Travel L.L.C. shall not be liable for any property damage or personal injury, including death, damages for loss of use and/or income, overhead, or loss of profits, and any other expense or damage incurred by Customer or those travelers listed in the Travel Event resulting directly or indirectly from the (i) acts or omissions of the Travel Suppliers, including but not limited to, delays or cancellation of services, cessation of operations, breakdown in machinery or equipment, or changes in fare, itineraries or schedules, and/or (ii) acts of God, fire, acts of government or other authorities, wars, acts of terrorism, civil unrest, strikes, riots, thefts, epidemics, quarantines, other disease, climatic aberrations, dangers incident to the Travel Event activities or other sources, or from any other cause.
Customer further agrees to release and waive any claims or causes of action against Incognito Global Travel L.L.C that may arise or be incurred from or on the Travel Event or other travel services, or by and through any Travel Supplier, including those outlined in this Agreement. If Customer or a person who is included as a traveler in the Travel Event pursues any claim or cause of action against Incognito Global Travel L.L.C, for any reason other than to remit the fees to the Travel Suppliers as referenced above, Customer agrees to pay all attorney fees, expenses, and damages incurred by Incognito Global Travel L.L.C in defending such claims or causes of action.
- Venue/Laws of State of Michigan. Each party agrees that any claims or causes of action arising under this Agreement shall be instituted and maintained in Houghton County, Michigan. The parties further agree that the laws of the State of Michigan shall govern this Agreement.
- Authority to Sign and Bind. By my acceptance via email to begin services, I, CLIENT, acknowledge that I have read, understood and agree to the terms and conditions of this Agreement, and I am binding myself, my heirs, beneficiaries, successor and assigns, to the terms of this Agreement if any should make any claims on my behalf. Further, if Customer is acting on behalf of an entity, Customer represents it is authorized to bind that entity to this Agreement.